Shipping policy

Processing Time

Orders are typically processed within [1-10 business days] of receipt. Processing time may vary during peak periods or due to unforeseen circumstances. You will receive an order confirmation email once your order has been placed.

Delivery Time

Delivery times vary based on the shipping method selected and your location. Estimated delivery times are 6-30 business days, If your order exceeds this timeframe please contact us via email at tubodetailmodels@gmail.com requesting either a return. refund, or store credit.

Please note that these are estimated delivery times and actual delivery may vary due to factors such as weather conditions, customs processing, and carrier delays.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

Shipping Issues

If you experience any issues with your shipment, such as a delay, missing package, or damage, please contact us at turbodetailmodels@gmail.com as soon as possible. We will work with you to resolve the issue promptly.

Address Accuracy

Please ensure that your shipping address is accurate and complete at the time of order placement. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Customs and Duties

For international shipments, customs duties, taxes, and import fees may apply. These fees are the responsibility of the customer and are not included in the shipping costs. Please check with your local customs office for more information on potential fees.

Shipping Policy Changes

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.